VETS NOW, the Out of Hours emergency care provider with 31 clinics across the UK has won the coveted Best Practice Employer Award from Novartis Animal Health.
The award was presented to Dr Richard Dixon, Managing Director of Vets Now at the recent British Small Animal Veterinary Association (BSAVA) Annual Congress held in Birmingham.
Set up by Novartis Animal Health, the award is to recognise the veterinary practices and businesses which have created the best working environment for their nurses and support staff, which in turn helps them offer the highest standards of veterinary care for pet owners.
The award is nominated by employees of a practice the organisation’s staff and nominations are judged by a panel including representatives of the British Veterinary Nursing Association, Novartis and Veterinary Nursing Journal.

Vets Now wins Novartis Animal Care Best Practice Employer Award
Commenting on the award, Dr Richard Dixon, Managing Director of Vets Now said; ‘I am absolutely delighted to have been presented with this award. I had no idea that Vets Now had been nominated.
Vets Now strives to create the best possible working environment, offering exciting and rewarding careers for vets, vet nurses and support staff combined with access to a range of CPD courses to support career development with the field of Emergency and Critical Care. We aim to offer our staff an unrivalled work/life balance and winning this award highlights how far we have come as a Company in achieving our ambitions as an employer.
I am enormously proud of our team of dedicated, passionate people who enable Vets Now to provide the best possible care for pets across the UK.’
Rachel Smithson from Novartis said; ‘The awards are a wonderful endorsement of the qualities of our winners, both as employers and as people. In our experience, they’re qualities that are as important to pet owners as they are to potential employees.’
Launched in December 2001, Vets Now is one of the fastest growing veterinary companies in the UK dedicated to small animal emergency care, seeing over 5,000 emergency cases each month. The company has grown from a turnover of 470K in its first year to 8.7 million in its fifth year of operation and has estimated a turnover.
The company opened its 31st clinic in Caterham in March and in May will launch its Vets Now Ambulance service in Nottingham, Farnham and Colchester, with a national roll-out of its ambulance service over the next 12 months.